Prior to contacting us with any issues that you may be experiencing, please take a moment to read through this entire page. If you aren’t able to find the answer to your question here, then feel free to get in touch with us using the “Contact Us” link at the bottom of the page.
It’s important to note right away that we are unable to provide any kind of technical support or answer any customer service questions about any of the websites that we review. The administrators of these websites should be contacted regarding these issues.
If you find that you are having problems logging in to the website that you have registered with, there are a couple of different routes that you can take to remedy this situation.
The first thing you should do is go to the website’s login page. There, you will find a link that you can click on asking you if you have forgotten your password. Click on that link, and from there, you will be asked to enter your email address. Once you have done that and submitted the information, you should then receive all of your login details via email. However, it should also be noted that this option sometimes will not appear until you have tried to make at least one login attempt, but were not successful in doing so.
Furthermore, you can also email the website administrator and describe your problem to them. Be sure to give them as many details as possible about what you are experiencing. Once you do this, they should be able to provide you with all of your login details via email. However, keep in mind that the administrator may reside in a different country, so you will likely need to wait approximately 24 hours to receive a reply from them.
If neither of these options work for you and/or you don’t receive any kind of a response from the website administrator, your best option would be to request a full refund.
If you experience technical issues of any kind, you will need to go to the “Support” section of the specific website that you are on. Typically, this is something that can be found in the “Members” area of the website. From there, look for the “Contact” link and email the website administrator with any questions or concerns that you have. This individual will be able to help you the best due to the fact that they are far more knowledgeable about technical issues than we are. It’s also important to note that technical support is something that’s includes in the membership fee and/or purchase price of all of our recommended websites, meaning that it’s something that you are automatically entitled to once you register. However, again, keep in mind that the administrator may reside in a different country, so you will likely need to wait approximately 24 hours to receive a reply from them. Also, be aware that we are only a third-party review website that reviews other websites. We do not own them and we do not and cannot provide technical support for any of them.
If you have any questions that directly relate to TSDatingSites.net, please click on the “Contact Us” link and fill out the form located there.